Communication Safeguards
Concern Alerts™
Concern Alerts™ use AI to detect concerning conversations and will notify you right away. This includes bullying, abuse, self-harm, and more.
Profanity Filters
TWELVE automatically filters out offensive language in real time before it reaches the chat.
Image Moderation
Uploaded images are screened using AI tools that detect and reject inappropriate content before it's shared.
Leader Moderation
For anything that our system doesn't catch, your leaders have the ability to moderate messages manually.
Uneditable Messages
Once a message is sent, it cannot be edited, ensuring transparency and preventing users from altering content after it has been sent.
Content Reporting
Every user has the ability to report content anywhere in the app from any other account.
App Controls & Design
No Private Communication
Every conversation on TWELVE is visible to approved leaders, with no option for secret or hidden one-on-one chats.
Non-Addictive
Design Philosophy
TWELVE is intentionally designed to foster meaningful connections without exploiting addictive patterns.
Deleted Message Logs
Even if a user deletes a message, it remains accessible to approved leaders for accountability and review.
Closed Community
Every ministry operates in a closed system. All new users must be invited and approved by a Ministry Admin.
Optional Parent/
Guardian Access
Parents can be given view-only access to see how the platform is used, which reinforces transparency.
Abandoned Ministry Restriction
Ministries that go unmoderated for a prolonged period of time are restricted until moderation continues.
Data & Resources
No Data Sold
We do not sell data to third parties, advertisers, or anyone else. We are 100% donor funded.
Encrypted Data
All data is encrypted and siloed to minimize the possibility of a large breach.
Minimal Data
Collection
Because we do not sell your data, we only collect what is necessary for the app to function and report on impact.
Parental Consent
Every user under the age of 16 must obtain verifiable parental consent.
Free Resources
Our team creates and releases resources for youth workers that help to educate and lower the barrier to entry for safe digital communication.
COPPA & PIPEDA
Our safeguards not only meet but exceed strict government requirements for safety & security.
