A Simple Guide to Ministry Admins for TWELVE Discipleship App

In our previous guide, How to Create a Ministry in Minutes, we introduced the three different roles in TWELVE: Admin, Leaders, and Students. This guide focuses on how Admins moderate and manage their ministry.

Moderating Your Chats

Admins have the highest level of permissions, including the ability to review all conversations happening within their ministry.

To open the Moderator Chat list, tap the Shield Icon in the top right corner of the Chats page.

The Moderator Chat list shows all messages sent within the ministry, including one-on-one conversations and group chats you are not a part of.

Message of Concern Moderation

Messages that may be concerning or need attention, such as alluding to self-harm, bullying, or harassment, are highlighted in red for admins and even get their own special notification. This adds an extra layer of moderation to help keep conversations safe.

Managing your Ministry

To access Administration Settings, tap your Avatar, then select Administration to open the side menu.

Ministry Settings

This section allows you to edit ministry details such as the name, location, website URL, and organization type. You can also set the times when chat is open or closed during the day.

Manage Groups

Here you can view and manage all group chats. When you select a group, you can update the group name, adjust the parent group, toggle chat on or off, view members, or delete the group.

Member List

This section shows every user in the ministry, making it easy to manage everyone in one place. By selecting a user, you can edit their role or send them a message directly.

Users Awaiting Approval

When someone joins your ministry using a QR code or email invite code, they will appear in this list. Admins will be notified and can approve or decline the user.

Invite Person to TWELVE

Admins can invite others to the ministry by sharing a QR code or sending an email invite code.

We can’t do what we do without you! Thank you 💙

Your generosity provides hundreds of ministries with the opportunity to safely connect and build a stronger, longer-lasting faith. If you are already part of our community of givers, thank you for your continued support - you are our solid foundation! If you are considering giving, know that your gift will help us build even greater tools and keeps TWELVE the safest and most accessible discipleship app available.

To everyone in this community that uses TWELVE, prays for this ministry, or gives generously - thank you.

  - The TWELVE Team